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How to get support

In Assessment Builder you can get Support through several paths. To do so:
  1. In the left panel, click on Support.
  2. Select one option to contact the support team in your channel of preference:

EMAIL.

If you need to send an email with your questions to our support team anytime.
  1. Click on CONTACT.
  2. Type a message.
  3. Click on Send.

LIVE CHAT.

If you need to chat directly with our support agents.

Note. Monday thru Friday, from 5 a.m. to 5 p.m (EST)

  1. Click on CHAT.
  2. Fill the fields.
  3. Click on Chat.

 

Note. You can chat with a support agent by clicking on Home and then Live Chat.

What would you like to do next?

  • Do you want to create an assessment? Click here for more info.
  • Do you want to filter your item bank? Click here for more info.
  • Do you want to mix questions from different assessments? Click here for more info.
  • Do you want to use MeasureUp content in your assessment? Click here for more info.
  • Do you want to use a random or a custom assessment? Click here for more info.
  • Do you want to manage your assessments? Click here for more info.